This Privacy Policy applies to the sites and apps where it is displayed. It describes how we handle personal information on the websites and apps where it appears. By using this website, you agree to our collection, disclosure, and use of your information as set forth in this Privacy Policy. This includes cars-insurance.com’s auto, home, and life insurance services, as well as all other services marketed and provided by cars-insurance.com. It also applies to our mobile sites and apps.
We Collect Information from and About You
Contact Information:
We may collect contact details such as your name and street address when you register on our site or app. We might also gather your phone number or email address. If you invite friends to download our app, we will collect their email addresses as well.
Submitted or Posted Information:
We gather any information you submit in public spaces on our site, as well as any information you provide when contacting us.
Demographic Information:
We may collect data such as your gender, age, date of birth, marital status, and zip code. This information might be obtained when you contact us or participate in a promotion.
Additional Information Based on Service Interest:
If you request details about car insurance, we may collect extra information regarding your vehicle. If you inquire about home insurance, additional details regarding your homeowner status and property may be collected. Similarly, for life insurance inquiries, we may gather further information such as your occupation, physical activity level, veteran status, tobacco use, DUI history, height and weight, and medical history. We also obtain details about your current insurance coverage.
Usage and Device/Location Information:
When you use our website, we may collect information about your browser, including the site you came from and the sites you visit after leaving us. On our app, we might gather information about your location (including saved and precise locations) using technologies like GPS and Wi-Fi. Our mobile app may also access your device’s location in the background and collect device identifiers. Additionally, when using our app, we collect data regarding your driving habits via location services, accelerometers, screen on/off status, and gyroscopes. You may also choose to provide access to your device or social media contact lists. Note that since the app may not always distinguish between a driver and a passenger, it might record driving habits even when you are not driving.
How We Collect Information
Direct Collection:
We obtain information directly from you when you use our website, request insurance information, or register for our app. We also collect data when you contact us. You may have the option to share a picture of your driver’s license barcode, which we use to retrieve information about you from third-party providers. (See the “We May Share Information with Third Parties” section for further details.)
Passive Collection:
We use tracking tools such as browser cookies and web beacons on our websites and in our emails. These tools help us gather information about user behavior over time. Third parties may also collect personal information using these methods.
Mobile Apps:
Our mobile apps collect data about your device, including device and app IDs. If you enable location services, we collect this information in the background—even when the app isn’t open.
Third-Party Sources:
Our business partners may provide us with personal information about you, including contact and demographic details. This information may come from insurance providers, credit reporting agencies, data companies, and social media platforms.
Combining Information:
We may merge information obtained from third parties with the data we have collected directly from you, as well as combine data gathered from our various platforms or other websites you have visited.
How We Use Your Information
Responding to Your Requests:
We use your information to answer inquiries, provide details about insurance products you might be interested in, and respond to your feedback. We may also notify you if you win a contest or sweepstakes.
Improving Our Products and Services:
Your information helps us enhance our website and products and personalize your experience with us.
Security:
We use your data to protect our company, our customers, and our websites and apps.
Marketing:
We may use your information to offer you special offers, advertisements, and updates about products—either on behalf of insurance providers or other third parties. By submitting your email address and/or phone number, you authorize us to contact you periodically, including via auto-dialer or pre-recorded messages, regarding (i) your quote requests, (ii) our website, app, or services, and (iii) other information or offers that may interest you. Please review our communication preferences to learn about your choices. Additionally, our partners might also send you information about new products and special offers.
Communication:
We will use your information to keep you informed about your account or our relationship, including providing updates about this Policy or our website Terms.
Push Notifications:
We may send push notifications through your browser or mobile apps regarding insurance-related offers and services, as well as other updates like friend requests or product enhancements.
Other Purposes:
We will use your information in any other manner permitted by law or as we may notify you.
Sharing Your Information with Third Parties
Service Providers:
We may share your information with third parties who perform services on our behalf, such as vendors who manage our email communications.
Business Partners and Affiliates:
We may share details like your name, address, email, telephone number, and date of birth—which you provided or we obtained from third-party sources—with insurance companies or other entities. These companies may use your information to offer you insurance quotes. You acknowledge and agree that each insurance company receiving your quote request may verify your information through a consumer reporting agency, which might include your driving record and/or credit score to determine eligibility and accurate rates.
Legal and Protection Purposes:
We may share information when necessary to comply with the law, respond to a court order or subpoena, assist in accident investigations or litigation, or when requested by a government agency or investigatory body. We may also share data when investigating potential fraud.
Business Transfers:
In the event of a sale or transfer of part of our business, your customer list and related information may be included in the transaction.
Publicly Viewable Information:
Some of your information may be viewable by other users. For instance, if you use the app, your username, profile picture, driving score and rank, and city or town of residence may be publicly visible. You can choose to share your driving habits and trip details with friends, but we will not share this information without your consent.
Your Choices Regarding Your Information
Opting Out of Marketing Emails:
You can opt out of receiving our marketing emails by contacting customer support at contact@cars-insurance.com or following the instructions in any promotional message from us. Even if you opt out of marketing messages, we will still send you transactional communications, such as responses to your inquiries. If you opt out of receiving marketing communications from our business partners with whom we have shared your data, you will continue to receive marketing messages from us and any other partners with whom your information has been shared.
Stopping Third-Party Marketing:
You may request that we stop sharing your information with third parties for marketing purposes by emailing us at contact@cars-insurance.com.
Managing Cookies and Tracking Tools:
You can control how cookies and other tracking tools are used through your browser settings. While some browsers offer a “do not track” feature, please note that these signals are not uniformly honored. Blocking cookies may affect the functionality of certain site features.
Mobile Device Controls:
You can manage features like GPS and push notifications through your device’s settings.
YOUR CALIFORNIA PRIVACY RIGHTS
Consumers residing in California have rights regarding their personal information under the California Consumer Privacy Act (“CCPA”) (California Civil Code Section 1798.100 et seq.) and the “Shine the Light” Law (California Civil Code Section 1798.83). This section applies to California residents.
California Consumer Privacy Act – Additional Disclosures:
Collection and Use of Personal Information:
Over the past 12 months, we have collected categories of personal information that include identifiers; categories described in subdivision (e) of Section 1798.80, such as financial, commercial, biometric, internet or electronic network activity, geolocation, professional or employment-related, education information; and any inferences drawn from the above.
Disclosure of Personal Information
In the past 12 months, we may have disclosed for business or commercial purposes the same categories of personal information mentioned above.
Sale of Personal Information:
For CCPA purposes, “sale” refers to sharing personal information with third parties in exchange for valuable consideration. Over the past 12 months, we have “sold” categories of personal information including identifiers; those described in subdivision (e) of Section 1798.80, such as financial, commercial, biometric, internet or electronic network activity, geolocation, professional or employment-related, education information; and any inferences drawn from the above. California consumers over the age of 16 may opt out of these sales at any time. We do not knowingly sell personal information of consumers under the age of 16. To opt out, please email contact@cars-insurance.com.
Your Consumer Rights:
If you reside in California, you have the right to (1) request details regarding the categories and specific pieces of personal information we have collected, sold, and disclosed for business purposes in the last 12 months, (2) request deletion of your personal information, (3) opt out of the sale of your personal information (if applicable), and (4) be free from discrimination for exercising your rights under the CCPA. You may submit these requests by emailing contact@cars-insurance.com. We will verify your identity by confirming at least two pieces of personal information provided in your request. To designate an authorized agent to act on your behalf, please send your request to contact@cars-insurance.com.
Data Storage
Information we maintain may be stored within the United States. If you reside outside the United States, you acknowledge that you are transferring your information to the United States and that U.S. laws may not provide the same level of protection as those in your country.
Links to Third-Party Sites and Apps
Our websites and platforms may contain links to third-party sites or apps or share information with third parties that we do not control. If you click on a third-party link, you will be directed to another website or platform subject to its own privacy practices. Please review those privacy policies carefully, as we are not responsible for them. Our site may also display third-party content that uses its own cookies or tracking technologies.
Questions and Updates
If you have any questions regarding this Policy, please email us at contact@cars-insurance.com. From time to time, we may update this Policy. We will notify you of any material changes by email or by posting a notice on our website or app as required by law. An updated copy will also be posted on our website, so please check back periodically.
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